Making it Harder to Get to California

Can’t believe that Southwest Airlines is starting to knuckle under. They announced today that they are cutting back on flights. Of course, one of the routes getting the axe is the one I take – the only nonstop from Nashville to Oakland. All the other flights add 2 hours to that trip and it’s long enough as it is. And changing planes always puts you at risk of missing that connection. To be honest, the most I am comfortable on a plane is the 4 hour flight to Las Vegas from here. Anything farther than that and I start feeling cooped up and get really restless sitting on a plane – especially when there are crying babies on board.

On a good note, Southwest is the only airline this year that is still operating in the black. All the others are in the red. That says a lot for Southwest’s excellent management practices and their customer service. They’ve always been good to me and I can’t say that for the other airlines, especially with some of the horrendous experiences I’ve had with American and Northwest. So I’m glad to see the good guys are still winning.

When I fly, I always check Southwest for an available flight first and it has to be an extreme situation for me to fly on a different airline. There are only a few cities that Southwest does not service from here, and most of the time I don’t have to go there, thank goodness. I love their website – its so easy to make reservations and check in online – I can’t believe we used have to make long phones calls and stand in line for everything that now just takes a few clicks.

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